Expertise

From mind to market: The art and science of storytelling

Woman sits at a cluttered desk facing a large monitor, surrounded by books, maps, and a bulletin board filled with notes and photos.

From mind to market

Leveraging episodic memory and research-driven narratives to drive consumer decisions and go from mind to market with the art and science of EPIC storytelling

Storytelling has always been a powerful tool for engaging with others. Human brains are hardwired for narratives through a variety of cognitive processes that naturally attract us to storytelling. Before written language, people shared stories to educate, inform, entertain, and inspire. Reflect on a recent story you’ve heard or read—how did it make you feel? Many stories center around the human struggle, portraying individuals who overcome obstacles with hard work and determination. These stories captivate us through narrative transportation, experiencing a range of emotions from sadness and anxiety to excitement and joy. We all relate to these stories and find inspiration in the perseverance and resilience of others.

Most often associated with movies and books, storytelling is a powerful tool within the communications industry. Brands use stories to cultivate authentic connections and engagement to captivate audiences and drive consumer decisions. We can create compelling narratives and share journeys and values by exploring the intersection where art meets science, and implementing creative storytelling strategies essential in the industry. To unleash the full potential of this marketing magic, we harness what we know about cognitive science and storytelling to spark emotion, kindle decision-making, and ignite a flame in the hearts and minds of consumers.

Episodic memory and storytelling

  • Episodic memory refers to the ability to recall personal experiences or events. This type of memory helps consumers form emotional connections leading to lasting impressions. Strategically crafting stories around relatable experiences or events increases the likelihood of attracting interest and leaving an unforgettable impact. Consumers make repeat purchases and refer others to a brand when they have positive memories associated with it. Stories that resonate on a personal level build strong relationships with consumers, potentially converting them into brand ambassadors.
  • One way we see episodic memory leveraged in storytelling is by harnessing the power of nostalgia. Campaigns that evoke memories can be incredibly effective in resonating with consumers. Tap into shared experiences and cultural references to transport our audience back in time, reinforcing positive associations and encouraging loyalty. Using nostalgic elements in storytelling strategies enhances a brand’s authenticity and credibility by showcasing an appreciation of past shared experiences.
  • Coca-Cola’s “Share a Coke” campaign demonstrates the use of episodic memory in its storytelling. In this campaign, Coca-Cola replaced its logo on bottles and cans with popular names and encouraged consumers to find and share a Coke with friends and family whose names were on the packaging. The emotional connection likely triggered memories associated with the names of loved ones. This association made consumers feel a personal connection with Coca-Cola as a brand. Coca-Cola developed an impactful storytelling strategy that left a memorable impact by understanding how personal experiences and emotions influence behavior.
  • Leveraging the storytelling potential of episodic memory leads to strategic success in communications. Craft compelling narratives and speak to consumers on a personal level to tap into both emotional and memory-driven components of cognitive science. This approach helps brands to differentiate themselves in a sea of sameness, foster deep connections with audiences, and leads to an impact that transcends transaction. Marketers connect more authentically and compellingly when we incorporate the magic of storytelling. The key lies in creating narratives that leave a lasting impact.

Research-driven storytelling

We all enjoy a good story, but there’s great value in applying research-driven storytelling. We appeal to both the rational and emotional aspects of consumers when we conduct research relative to and related to the narratives we create. Utilizing data in our narratives creates stories that are both relatable and informative. This approach engages both the cognitive and affective drivers of decision-making. By implementing research-driven storytelling, we can ensure that our overall strategy, creative, and messaging are not only emotionally captivating but factually accurate.

Launched in 2010 for the Winter Olympics, Procter & Gamble’s “Thank you mom” campaign demonstrated the use of research-driven storytelling. The campaign “explores the simple human truth that the daily courage moms show echoes at critical times throughout their kids’ lives” (Strong Moms Inspire Latest P&G “Thank you, Mom” Campaign, n.d.). Insights grounded in research informed heartwarming commercials that showcased athletes reaching their Olympic dreams. The emotional stories of their mother’s unwavering support and encouragement resonated with audiences across the globe, positioning Procter & Gamble as a brand that values relationships and family.

When we tell stories backed by research and data, we activate multiple areas of the brain and stimulate a wider range of cognitive functions, enhancing the chances of the story becoming a lasting memory. We can tailor our narratives to different consumer segments by analyzing and synthesizing research findings to make the consumer part of the story. Crafting narratives that resonate with the emotions and experiences of consumers stimulates neural coupling and further fosters a sense of connection and empathy. We establish shared emotional experiences and increase brand loyalty when we tell authentic stories grounded in research.

Applying research-driven storytelling goes beyond simply sharing a narrative. Grounding our stories in research provides us with timely data that uncovers trends and consumer preferences, leading to valuable insights. Analyze and synthesize data to create memorable and relatable narratives that proactively anticipate consumer needs and desires. This approach leads to the development of innovative capabilities, further driving growth and success. Through this lens, research-driven storytelling not only engages consumers, but provides a strategic advantage to staying competitive in our evolving industry.

Storytelling and consumer behavior

It’s clear that storytelling has a significant influence on consumer behavior. Narratives that resonate with consumers on a personal level lead to stronger emotional connection and loyalty. Consumers connect with a brand when it shares compelling stories about its history, values, and impact on their community. These stories not only help build trust, but make marketing campaigns more engaging and memorable. Brands demonstrate their commitment to social responsibility when they incorporate elements of sustainability and environmental awareness in their narratives. Branding supported by strategic storytelling significantly boosts sales and enhances consumer loyalty.

A noteworthy example of storytelling used to build loyalty and cultivate connection is Patagonia’s “Worn Wear” campaign. The campaign highlights multi-year memorable moments and stories behind well-loved, repaired-and-shared Patagonia clothing. These stories focus on durability and longevity, going beyond speaking directly about the quality of the clothing, and instead to providing awareness of Patagonia’s sustainability—one of their key differentiating elements. Consumers exploring  these stories established a sense of connection and community, further strengthening brand trust and loyalty based, in part, on shared values and experiences.

Consistent storytelling utilizing unified narratives across platforms influences consumer behavior and shapes consumer activities. Maintaining consistency builds trust, reinforces values, and stands out from competitors. Cohesive storytelling increases the likelihood of consumers remembering a brand. Consistently aligning consumer messaging and supporting an integrated brand identity across channels and touchpoints ultimately providing a unified and memorable experience for consumers.

Memorable stories have a significant impact on consumer behavior because they appeal to our emotions and personal experiences. Using storytelling in our communication strategy makes a strong impression and differentiates ourselves from competitors. Storytelling allows us to effectively connect with consumers, create emotional bonds, and drive behavior supportive of desired business outcomes. Leverage storytelling to create meaningful and memorable experiences that resonate with consumers and drive decision-making towards long-term success.

EPIC storytelling

Exploring the intersection of art and science to implement creative storytelling strategies has become essential in the communications industry. At (add)ventures, storytelling is something we do every day. As nurturers with intelligence, character, and energy, we’re experts in creating engaging narratives that resonate with audiences and inspire action. Leveraging what we know about cognitive science, we ensure that our stories leave a lasting impression. We are committed to researching how to create stories worth telling that resonate with consumers. This commitment to both art and science establishes loyalty, builds trust, and drives business outputs.

Using a variety of media and methods, we bring stories to life in a way that informs, inspires, recruits, and retains brand stakeholders. Whether it’s through virtual production, immersive events and experiences, winning podcasts, or traditional channels, we bring narratives from mind to market through the art and science of storytelling. We can help you tell your next story in a meaningful and impactful way that resonates with your audience. Storytelling has always been a powerful tool for engaging with others—after all, human brains are hardwired for stories.

PREV STORY
This is some text inside of a div block.
BACK TO ALL
This is some text inside of a div block.
NEXT STORY
This is some text inside of a div block.
next
Lights, camera, results: See our demo reel
nextElderly woman kisses a smiling younger woman wearing a face mask, capturing a tender moment of love and connection.
Spreading the (add)love
nextGiant chocolate chip cookies spill from a laptop screen as miniature people observe and interact, symbolizing internet cookies and data tracking.
Cookie deprecation, could it be a boon?
nextIllustrated woman blows colorful icons—hearts, globes, and chat bubbles—symbolizing communication, connection, and digital expression.
Breathing personality into your B2B communication: 3 ways to connect with customers
nextbehind the scenes photo of brand slam podcast
Brand Slam: The winning brands podcast
nextWoman sits at a cluttered desk facing a large monitor, surrounded by books, maps, and a bulletin board filled with notes and photos.
From mind to market: The art and science of storytelling
nextHand sketching storyboard frames with pencil, illustrating animated characters and scene planning on paper.
What is an animatic?
next(add)venturists and their moms
Inspired by moms
nextBright yellow daffodils bloom in front of a modern gray building with “(ad)” lettering under a clear blue sky.
Leadership promotions at (add)ventures
nextDiverse group of people holding rainbow Pride flags, smiling and celebrating together outdoors under a clear sky.
Celebrating Pride Month with (add)love
next
Father’s Day reflections
nextColorful tulips bloom in front of a white industrial building labeled “20 RISHO” on a sunny spring day.
Meet our (add)prentice summer 2024 interns
next
Stop solving the wrong problem: CMOs hidden advantage
next
The future of sports marketing
next
Enjoy the dig
next
Expectation vs. reality: The critical role of consistency in retail experiences
next
Where creative people can thrive
next
Bringing retail spaces to life with experiential design
nextTwo teenage girls smiling and looking at a phone together, sitting in front of a colorful bookshelf.
How brands can interact with “gen angzt”
nextTraining room styled as a CVS store with tables, chairs, and clipboards, surrounded by realistic pharmacy and clinic wall graphics.
Inspiring the leaders of tomorrow through hands-on learning
nextSmiling volunteers hold fresh corn in front of a Hope’s Harvest RI truck, wearing (add)love shirts and sunglasses.
Gleaning for good
nextPride flags line the walkway outside (add)ventures’ headquarters, celebrating LGBTQ+ inclusion with vibrant colors against a black-and-yellow building.
Pride, powered by (add)love
nextHand holding a smartphone displaying a video of a woman drinking coffee, with Spanglish text beside it reading: “¿Listo para el weekend? Grab your cafecito y ponte las pilas que vamos shopping.”
Se habla Spanglish: Why bilingual ads win in today’s market
nextSilhouetted people walking near stadium and city buildings, overlaid with colorful location pins and abstract geometric shapes on a textured background.
The power of place
nextWoman holding megaphone labeled “Brand champion” surrounded by colorful speech bubbles and abstract shapes on green background.
The B2B maze, where complexity meets opportunity
nextThree women sitting at a table with laptops, smiling and chatting during a meeting in a bright office setting.
Welcoming our 2025 (add)prentices
next
Smarter marketing in leaner times: How CMOs can do more with less
nextClose-up of honeybees clustering on a wooden hive frame filled with capped and uncapped honeycomb cells.
Bee NICE: Our brand is buzzing
nextColorful bus stop ad displays the question ‘What defines your brand?’ next to a bench where two people sit, facing away.
Controlling the controllables: The importance of a “singular” brand
nextTwo women lead a workshop discussion with a large Post-it easel listing strategic points on care, geography, and multi-prong solutions.
From siloed to synced: Ways to unite sales and marketing
nextTwo mirrored maze diagrams with a bold orange arrow cutting through the center, symbolizing clarity and direction.
Simplifying the complexity of large projects
nextPedro Pascal and Bad Bunny stand smiling on the Saturday Night Live stage, lit by spotlights with a live band behind them.
[SPEAKING NON-ENGLISH]
nextYellow circular badge with red text ‘#Stop Latino Coating’ and black text ‘Join the New Minority Majority’ and ‘stoplatinocoating.com’ on a black background.
#StopLatinoCoating
next
Virtual production: Unlocking infinite creative possibilities
nextVibrant tree sprouts from an open book, symbolizing knowledge and growth.
The importance of sustainability and purpose-driven storytelling
nextCollage of fries with ketchup, Heinz packet, girl in snow, LEGO bricks, and Yoda minifigure.
Truths be told
nextHands hold a tablet showing a girl and guinea pig touching noses, CSR report cover.
Paws for impact: Putting pets and purpose first
nextWoman in dark blazer smiling in front of colorful framed artwork on a gray wall.
Mary Sadlier promoted to president of (add)ventures
nextYellow flowers in focus with wind turbines blurred in the background at sunset.
Three trends shaping sustainability communications
nextIllustrated group of professionals collaborating at computers, surrounded by AI and tech icons on a yellow circuit-themed background.
Five tips for collaborating with AI: Preparing for 2025
nextSmiling man in front of oversized quotation marks and a microphone, suggesting a podcast or interview setting.
Forecasting the future: CEO Steve Rosa on 2025’s game-changing predictions
nextLarge group of smiling coworkers posing indoors, many holding cards, in front of a small decorated holiday tree.
(add)love impact in 2024
nextProfessionals engaged in a meeting around a conference table, with laptops, drinks, and one participant pointing while speaking.
Creating the best client experience
nextIsometric diagram showing patient care settings—Emergency, Med-Surg, Critical, Surgical, and At-Home—connected within a digital healthcare ecosystem.
Decoding health marketing: Strategies that thrive and missteps to avoid
next
Meet an integral player in brands’ media mix: Retail media networks
nextIndoor climbing wall centerpiece in a two-level Sporting store surrounded by athletic apparel and gear.
Turning retail stores into brand experiences
nextProfessional production studio featuring a high-resolution curved LED wall displaying a serene lake and mountain scene, with a camera positioned on a raised platform.
Virtual production expands—and levels up
nextModern gray-and-yellow building with large (add)ventures logo on the side, set against a bright blue sky and landscaped with spring tulips.
(add)ventures elevates three to vice president
nextTwo volunteers from (add)ventures distribute Valentine’s treats and chat warmly with two elderly women in a sunlit room decorated with red hearts.
Spreading love, one valentine at a time
nextLarge colorful banner at HIMSS25 shows diverse healthcare professionals with the slogan “Creating Tomorrow’s Health” above a bustling convention floor.
HIMSS 2025: Context is king
nextMultiple smartphones display influencer food Reels on Instagram, featuring smiling creators, colorful dishes, and giveaway content on a blue background.
Influencers gonna influence
nextIan Brownhill smiling beside bold text “Beyond Likes & Follows,” promoting his podcast on authentic digital engagement.
Building better influencer partnerships
nextPhoto of Gen Z individuals engaging with phones, framed inside a browser window graphic overlaid with repeated text: “GEN Z BRAND LOYALTY.”
Gen Z’s trust test: Can your brand pass?

stay inspired, stay informed

Multidisciplinary, multicultural, multigenerational and multiversed insights—curated by (add)ventures for leaders ready to drive exponential growth. Our Multiplicity newsletter delivers global ideas designed to help you think bigger and stay ahead.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.